HELPING YOU MAKE AN

INFORMED DECISION

FAQS

  • Please see the When We Visit You page for more information.

  • Regulated by the Royal Institution of Chartered Surveyors (RICS), we employ a large team of over 300 qualified and experienced FRICS, MRICS and AssocRICS surveyors undertaking residential property valuation and survey inspections and reports for purchase and lending purposes.

  • We offer a range of valuation products and 3 levels of home survey which are the RICS Level 2 Survey Only, Level 2 Survey & Valuation and the Level 3 Survey. The Private Client team will discuss your needs, everything that is covered in the surveys and answer any questions you might have. See the Our Services page or Contact Us to find out more.

  • We offer a range of valuation products including Matrimonial valuations, Inheritance Tax/Probate valuations, Housing Association Valuations.  The Private Client team will discuss your needs and answer any questions you might have. See our Valuations page or Contact Us to find out more.

  • Due to insurance purposes we cannot allow the customer to attend the appointment. The outcome of the appointment will be issued by way of the final report 7-10 working days after the appointment date, as long as we have received the signed terms and conditions back.

  • This is not something that is offered by Connells Survey & Valuation, however if you make contact with our partner, Specialist Xpress and advise them we have passed on their details, they will be able to assist you.

  • We can only carry out a valuation for Housing purposes if we have an agreement with the Housing Association.

  • Our private valuations can only be used for your own purposes and cannot be used for Lending, Housing or Legal purposes.

     

  • We focus on residential properties only and we do not inspect or value any non-residential properties.

     

  • The mortgage valuation report is produced for the lender only and will only advise the lender of any particular issues that may impact on their decision to lend you money.  This is not a survey and most construction defects or repair needs will not be mentioned. If you would like a survey please visit our surveys page to see the different types we offer.

  • A Level 2 Home Survey would be appropriate for most properties built from the Victorian era, so constructed after around 1840. A Level 2 Home Survey is suitable for properties built by traditional means, so with brick walls and pitched or flat roofs. To find out more about the different types of surveys we offer, see our Surveys page, or alternatively, you can book a survey by filling in the form on our Arrange a survey page.

  • A Level 2 Home Survey is only suitable for properties built in a traditional style and after about 1840.  As this property is likely to be older and as the construction may be a medieval timber frame and more thorough survey is required, such as a Level 3 Home Survey. To find out more about the different types of surveys we offer, see our Surveys page, or alternatively, you can book a survey by filling in the form on our Arrange a survey page.

  • The inspections for either would be carried out by an experienced and qualified RICS surveyor.  It may be necessary for us to allocate a more experienced individual or specialist expert to conduct some Level 3 surveys depending on the property to be inspected.  The inspections for either would include all parts of the property including the roof void.  The main difference between the Level 2 and Level 3 Home Survey report is in the reporting.  A Level 3 Home Survey report will offer more guidance on possible repair works and future maintenance considerations. To find out more about the different types of surveys we offer, see our Surveys page, or alternatively, you can book a survey by filling in the form on our Arrange a survey page.

  • We do not offer any service where we can advise on likely repair costs.

  • The lender’s valuation is a report prepared solely for them to make a decision on whether to lend the money or not.  This is not a survey and, therefore, will not provide you with any advice on the condition of the building or it’s services.  Therefore, it is always considered prudent for a purchaser to obtain their own survey report that will provide advice on the condition of the building. To find out more about the different types of surveys we offer, see our Surveys page, or alternatively, you can book a survey by filling in the form on our Arrange a survey page.